Shipping policy
Digital goods
In most cases, all download links should be available and sent to your email within an hour of payment confirmation. In rare cases involving server malfunctions or maintenance, it may take up to 24 hours.
Domestic orders
All goods offered on our Site (jobox.tech) will be shipped from Germany. In this manner, domestic orders means orders shipped to Germany.
Domestic order typically take 4-10 business days to arrive after payment was received (ARRIVAL TIME IS NOT GUARANTEED).
International orders
In case of International shipping the Total Delivery Time varies according to the Shipping destination.
- EU and EEA Area: 7-14 days
- North America: 14-28 days
- East Europe: 14-28 days
- Middle East/Asia: 14-28 days
Shipping time varies also according to the season, national and international holidays periods, customs clearance times in your country and of course the distance to your country.
Estimated/typical delivery times listed above are derived from real world data collected from past orders. They are approximate times for reference only. ARRIVAL TIME IS NOT GUARANTEED.
Tracking
Tracking information will be sent to you by email after your order has been shipped. It can take up to 7 days following order shipment before the Tracking Number becomes active on the courier’s system. If the information has not appeared on the courier’s website, please try again later.
Service desk
Please contact our Customer Service at contact
jobox.tech if your package or download-email got lost or haven’t arrived in the period pointed above.